1. Introduction
We respect your privacy and process personal data in accordance with applicable data-protection laws, including the EU General Data Protection Regulation (GDPR) where it applies. This policy covers the WOLFY MEDIA NET website and related purchase / support communications for products such as the Cinematic Log3 LUT Pack.
Contact for privacy matters: [email protected]
2. Data we collect
Depending on how you interact with us, we may process:
- Identity & contact data — name, email address, and any details you include in messages.
- Order data — product purchased, order ID, timestamp, payment status, and billing country/region as provided by our payment processor.
- Technical data — IP address, browser type, device/OS, referring URL, pages viewed, and approximate location derived from IP.
- Support data — content of emails or tickets you send us about downloads, compatibility, or account issues.
- Marketing preferences — if you opt in to product update emails.
We do not intentionally collect special-category (sensitive) personal data. Please do not send us unnecessary sensitive information.
3. How we collect data
- Directly from you when you purchase, email us, or submit a form.
- Automatically via server logs, cookies, or similar technologies when you browse the site.
- From payment and delivery providers that process your transaction and send download confirmations.
4. Purposes and legal bases
We use personal data to:
- Fulfill contracts — process orders, deliver download links, provide tutorials/updates you purchased (Art. 6(1)(b) GDPR).
- Provide support — respond to technical and license questions (Art. 6(1)(b) and/or (f)).
- Operate and secure the site — prevent fraud, abuse, and outages (Art. 6(1)(f)).
- Meet legal obligations — tax, accounting, and regulatory record-keeping (Art. 6(1)(c)).
- Send product updates — notify purchasers of pack updates included with their license; optional marketing only with consent or soft opt-in where permitted (Art. 6(1)(a) or (f)).
- Improve the site — aggregated analytics on traffic and page performance (Art. 6(1)(f) or consent where required).
5. Payments
Card and wallet payments are processed by third-party payment providers. WOLFY MEDIA NET does not store full payment card numbers on our servers. Payment providers process your financial data under their own privacy policies. We receive confirmation data needed to fulfill your order (for example email, order ID, amount, and status).
6. Cookies and similar technologies
We may use:
- Essential cookies — required for security, load balancing, or remembering cookie preferences.
- Analytics cookies — to understand traffic volume and popular pages (only where enabled and, where required, after consent).
You can control cookies through your browser settings. Blocking some cookies may affect site functionality. If we deploy a consent banner on this domain, your choices there will control non-essential cookies.
7. Sharing of data
We do not sell your personal data. We may share data with:
- Payment processors and digital-delivery / email providers acting as processors or independent controllers.
- Hosting, CDN, and security providers that keep the site online and protected.
- Professional advisors (legal, accounting) where necessary.
- Authorities when required by law or to protect rights, safety, and security.
Processors are bound by contracts requiring appropriate confidentiality and security measures.
8. International transfers
Some providers may process data outside your country (including outside the EEA/UK). Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
9. Retention
We keep personal data only as long as needed for the purposes above:
- Order and invoice records — typically retained for the period required by tax and commercial law.
- Support correspondence — retained as long as needed to resolve issues and maintain a service history.
- Marketing lists — until you unsubscribe or we delete inactive contacts.
- Server logs — retained for a limited security/diagnostics window, then deleted or anonymized.
10. Security
We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. No method of transmission or storage is 100% secure; if you suspect a security issue involving your account or order, contact us immediately.
11. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Rectify inaccurate data
- Erase data in certain circumstances
- Restrict or object to certain processing
- Data portability
- Withdraw consent where processing is consent-based
- Lodge a complaint with your local supervisory authority
To exercise these rights, email [email protected]. We may need to verify your identity before fulfilling a request.
12. Children’s privacy
Our products and website are directed to adults and professionals. We do not knowingly collect personal data from children under 16 (or the applicable digital-consent age). If you believe a child has provided data, contact us and we will delete it.
13. Third-party links
Our site may link to external sites or tools (for example tutorial platforms or payment pages). Their privacy practices are their own; review their policies before providing data.
14. Changes to this policy
We may update this Privacy Policy periodically. The “Last updated” date will change when we do. Significant changes will be posted on this page. Continued use of the site after an update means you acknowledge the revised policy.
15. Contact
WOLFY MEDIA NET
Privacy / data requests: [email protected]
General support: [email protected]
See also our Terms & Conditions.